Frequently Asked Questions
Everything you need to know about bringing Zephyr into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How do I care for my Zephyr textiles and linens?
We recommend machine washing on a gentle cycle with cold water and air drying to preserve the integrity of the natural fibers. Specific care labels are included with every product.
Do you offer international shipping?
Currently, Zephyr ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.